APPOINTMENTS | The Guitar Vault

Our house rules

Booking System: All viewings must go through our official booking system below. Please note that your requested appointment time may be declined based on availability, but we will do our best to accommodate your preferred time.
Appointment Duration & Availability: All appointments are limited to 1-hour time slots. Our viewing hours are 12:00-17:00 Monday-Friday and 08:00-12:00 Saturday. We do not take appointments on Sundays. If you require an appointment outside of these hours, please specify this in the contact form, and we will do our best to accommodate you.
Address: The Guitar Vault, Nottingham Road, Stapleford, Nottinghamshire, NG9 8AR, United Kingdom.
Photographic ID Requirement: Upon arrival, you must present a form of photographic ID, such as a driving license or passport.
24 Hours Notice: We require at least 24 hours' notice prior to any viewing. If your viewing is urgent, please call us on 07393646835, and we will try our best to accommodate you.
Viewing Group Size: Appointments are conducted on a 1-1 basis, meaning only one customer will be in the showroom at a time. However, you may bring along up to 3 additional family members.
Guitar Selection: Please let us know in advance which specific guitar(s) you wish to view so we can ensure they are prepped and ready for your appointment.

Reservation and deposit information

Please note that booking an appointment does not guarantee the strict reservation of the guitars for purchase unless a non-refundable deposit has been arranged and paid. Due to the high demand for our stock, we recommend paying a deposit to secure the availability of the guitars you wish to view. Without a paid deposit, we cannot ensure the reservation of guitars for your appointment.

Deposits are deducted from the total purchase price if a purchase is made. Additionally, deposits will be refunded if the appointment is honored and the customer decides not to proceed with the purchase. However, please note that deposits are non-refundable in the event of a no-show or cancellation made less than 2 hours in advance.

REQUEST AN APPOINTMENT

First name

Last name

Phone

Which guitar(s) are you interested in viewing?

What dates and times would you like to view?

Do you wish to sell or part exchange another guitar upon your arrival?

If yes to the previous question, please provide images (10 maximum)

Given the high demand for our stock, we recommend paying a deposit to secure the availability of the guitars you wish to view. Please note that without a paid deposit, we cannot guarantee the reservation of guitars for your appointment. Deposits are deducted from the total purchase price if a purchase is made. Additionally, deposits will be refunded if the appointment is honored and the customer decides not to proceed with the purchase. However, please note that deposits are non-refundable in the event of a no-show or cancellation made less than 2 hours in advance.

By ticking this box, I confirm I understand that booking an appointment does not guarantee the reservation of the guitar(s) for purchase unless a deposit has been agreed upon and paid.

Would you like to arrange a deposit to secure the availability of the guitars for your viewing?

Yes

By ticking this box, I understand that a form of photographic ID must be presented upon arrival.

Any additional comments